Legal notice

The sporee.fr website and the Spore service are published by L'Alternative Fabrique, trading name of the sole trader Sylvain LAPART.

• Legal form: sole trader (entrepreneur individuel, micro-entreprise)
• Registered office: 8 route de la Taoulère, 64400 Eysus, France
• SIREN: 823 762 653
• APE code: 6201Z — computer programming
• Unregulated professional activity
• Contact: contact@sporee.fr
• Phone: [À COMPLÉTER : numéro de téléphone — obligatoire en B2C]
• Publication director: Sylvain Lapart

VAT not applicable, art. 293 B of the French General Tax Code.

Spore is a transactional email API: DKIM signing, SPF and DMARC verification, bounce handling, suppression lists, webhooks, templates and unsubscribes. The service is available at sporee.fr, app.sporee.fr and api.sporee.fr.

Usage conditions are set out in the terms of service and the acceptable use policy.

The service and its data are hosted in France, on infrastructure operated by French companies:

• OVH SAS — 2 rue Kellermann, 59100 Roubaix, France. Hosting of the Kubernetes cluster, the PostgreSQL database and the sending servers (MTA) smtp.sporee.fr and smtp2.sporee.fr.
• Scaleway SAS — 8 rue de la Ville-l'Évêque, 75008 Paris, France. Container image registry and technical secrets manager only, excluding any customer or recipient personal data.

Technical observability (metrics, logs, traces) runs on Skalpai, deployed on the same infrastructure inside the cluster. No third-party observability provider is involved.

Your data and your recipients' data are processed and stored exclusively in France and the European Union. The only outbound flow concerns payment processing, described below.

For your account data, we act as data controller. The controller is Sylvain Lapart, publisher of the service, reachable at contact@sporee.fr.

The data processed on that basis is limited to what the service requires: account email address, billing information, declared sending domains, API keys and technical access logs. It is processed to provide the service, on the basis of performance of our contract (art. 6.1.b GDPR), and to meet our accounting and tax obligations (art. 6.1.c).

Account data is kept for the duration of the contractual relationship and then deleted. Accounting records are kept for ten years under art. L. 123-22 of the French Commercial Code.

By contrast, for your recipients' data and the content of the messages you send us, you are the controller and we act as processor, under the data processing agreement.

Under the GDPR you have rights of access, rectification, erasure, portability, restriction and objection. To exercise them, write to contact@sporee.fr. You may also lodge a complaint with the CNIL, the competent supervisory authority (cnil.fr).

The following providers act as processors within the meaning of art. 28 GDPR:

• OVH SAS (France) — hosting of the service, the database and the sending servers
• Mollie B.V. (Netherlands) — payment and billing processing

No card data passes through or is stored on our servers. Mollie B.V. is established in the Netherlands: payment processing involves no transfer of data outside the European Union. No message content and no recipient address is shared with it.

Scaleway SAS is not a processor within the meaning of art. 28: its services process no customer or recipient personal data (see Hosting).

The service sets only cookies strictly necessary for its operation: session and authentication. No advertising cookie and no third-party tracker is set. Details are in the cookie policy.

All content of the site and the service (text, graphics, software, logos, trade marks, databases, documentation) is protected by copyright and intellectual property law. Any reproduction or representation, in whole or in part, is prohibited without prior written authorisation.

The content of the messages you send through the service belongs to you. You are responsible for holding the necessary rights over that content.

The service delivers messages to destination servers we do not control. Acceptance, classification or rejection of a message by the recipient server is that server's decision alone. Our deliverability commitment is an obligation of means, never of result: see the corresponding article of the terms of service.

Any abuse observed in the use of the service — unsolicited mail, phishing, impersonation, manifestly unlawful content — can be reported to abuse@sporee.fr. How reports are handled is set out in the acceptable use policy.

If you are a consumer and a written complaint to us has not been resolved, you may refer the matter free of charge to the consumer mediator we are registered with:

• Centre de la Médiation de la Consommation de Conciliateurs de Justice (CM2C)
• 49 rue de Ponthieu, 75008 Paris, France
• cm2c.net — cm2c@cm2c.net

This English version is provided for information. The French version is the authoritative one and prevails in the event of any discrepancy.

• Terms of service
• Acceptable use policy
• Data processing agreement (GDPR)
• Sub-processors
• Cookie policy